What does Relativity’s support services primarily aim to provide?

Relativity's support services are primarily focused on offering technical assistance for the platform. This encompasses a wide range of support, including troubleshooting issues, answering user questions about the software, helping with installation and configuration, and ensuring that clients can effectively utilize the features available to them. By providing expert technical guidance, Relativity ensures that users can maximize the efficiency and effectiveness of their e-discovery processes, leading to better outcomes in their legal and compliance work.

The nature of this support is crucial because users often encounter complex challenges while navigating the software, and having access to reliable technical help allows clients to overcome these obstacles swiftly and maintain productivity.