What is the primary purpose of user training in relation to Relativity Certification?

The primary purpose of user training in relation to Relativity Certification is to equip users with the knowledge and skills necessary to effectively utilize the platform. Training is essential for understanding the various tools and functionalities provided by Relativity, ensuring that users can navigate the platform efficiently and perform their responsibilities with confidence.

By providing comprehensive training, users gain insights into best practices, workflows, and troubleshooting methods that enhance their overall experience and productivity. Mastery of the platform leads to better case management, improved collaboration, and greater efficiency in handling eDiscovery tasks. Consequently, well-trained users are more prepared to leverage the full capabilities of Relativity, which directly contributes to successful project outcomes and user satisfaction.

While evaluating user performance, reducing the need for technical support, and developing new features are relevant aspects of a comprehensive eDiscovery solution, these functions are secondary to the fundamental goal of ensuring users are fully equipped to operate the platform effectively.